They say information is power. Knowledge is power. The more you know your customers, the more you can make sure they appreciate your business relationship with them. This video in Khmer is about Customer Relationship Management System for MSMEs.
[Hiring] Enterprise SolutionFinders -Season 1!!! Sponsored by KHMER ENTERPRISE, executed by Phum Impact Siem Reap!
Deadline to apply: 14th June 2021 – Don’t wait!!
Do you want to contribute to our society and support entrepreneurs struggling during this covid time in Siem Reap? We are looking for 10 dynamic youths to become our SolutionFinders season 1 (Khmer Speaking)!! After a successful pilot, our sponsor Khmer Enterprise, under the Ministry of Economy and Finance, has agreed to support us for this scale up program!
Enterprise SolutionFinders will be a four months program, starting on July 1st, 2021 until end of October 30th , 2021 – Each SolutionFinders will receive an allowance of 100-150 usd/month according to his/her experience and time commitment. A fulltime availability is preferred.
The ideal candidate is a dedicated graduate or young professional, highly committed and motivated to help entrepreneurs as well as to learn about entrepreneurship mindset! If this sounds like you, check out the full announcement on our website here and use this link to access our application pool.
=================== At Phum Impact Siem Reap, you will part of a “family” where your dedication, talents and creativity will be taken into account, your personal and professional development will be our focus, and you will get the chance to impact others greatly! Phum Impact is the place to create ️️️and to BE
I take the opportunity to ask the New Year angel for your Health, Self-worth, Peace, Strength and Intellect.
In time like this, we are reminded to learn, change and take action to be better.
In our culture, the blessing virtues we hear very often, almost every day, can be our starting point of those changes and actions we must make. The text in Khmer below helps us take those values deep down in our identity as Cambodians. We learn and live by them for a better teamwork, our better lives and a better world.
Thank you for being with us. Have a safe and healthy new year!
Michael is the kind of guy you love to hate. He is always in a good mood and always has something positive to say. When someone would ask him how he was doing, he would reply, “If I were any better, I would be twins!”
He was a natural motivator. If an employee was having a bad day, Michael was there telling the employee how to look on the positive side of the situation.
Seeing this style really made me curious, so one day I went up to Michael and asked him, “I don’t get it! You can’t be a positive person all of the time. How do you do it?”
Michael replied, “Each morning I wake up and say to myself, you have two choices today. You can choose to be in a good mood or … you can choose to be in a bad mood. I choose to be in a good mood.”
Each time something bad happens, I can choose to be a victim or… I can choose to learn from it. I choose to learn from it.
Every time someone comes to me complaining, I can choose to accept their complaining or… I can point out the positive side of life. I choose the positive side of life.
“Yeah, right, it’s not that easy,” I protested.
“Yes, it is,” Michael said.
“Life is all about choices. When you cut away all the junk, every situation is a choice. You choose how you react to situations. You choose how people affect your mood. You choose to be in a good mood or bad mood. The bottom line: It’s your choice how you live your life.”
I reflected on what Michael said. Soon hereafter, I left the Tower Industry to start my own business. We lost touch, but I often thought about him when I made a choice about life instead of reacting to it.
Several years later, I heard that Michael was involved in a serious accident, falling some 60 feet from a communications tower. After 18 hours of surgery and weeks of intensive care, Michael was released from the hospital with rods placed in his back. I saw Michael about six months after the accident.
When I asked him how he was, he replied, “If I were any better, I’d be twins. Wanna see my scars?”
I declined to see his wounds, but I did ask him what had gone through his mind as the accident took place.
“The first thing that went through my mind was the well-being of my soon-to-be born daughter,” Michael replied.
“Then, as I lay on the ground, I remembered that I had two choices: I could choose to live or… I could choose to die. I chose to live.”
“Weren’t you scared? Did you lose consciousness?” I asked.
Michael continued, “… the paramedics were great. They kept telling me I was going to be fine. But when they wheeled me into the ER and I saw the expressions on the faces of the doctors and nurses, I got really scared. In their eyes, I read ‘he’s a dead man’. I knew I needed to take action.”
“What did you do?” I asked.
“Well, there was a big burly nurse shouting questions at me,” said Michael.
“She asked if I was allergic to anything.
‘Yes, I replied.’
The doctors and nurses stopped working as they waited for my reply. I took a deep breath and yelled, ‘Gravity’.”
Over their laughter, I told them, “I am choosing to live. Operate on me as if I am alive, not dead!”
MORAL OF THE STORY:
Michael lived, thanks to the skill of his doctors, but also because of his amazing attitude. I learned from him that every day we have the choice to live fully. Attitude, after all, is everything. After all, today is the tomorrow you worried about yesterday.
LIFE IS ABOUT THE LITTLE CHOICES WE MAKE EVERY DAY !
· Get the “buy-ins” = agreement/support from your lower subordinates
· Making sure everyone is on the same page, on the same boat
· Being in control of all the information like in the palm of your hands
· Do not let things sleep. Do not let things hang. Do what is needed and necessary RIGHT NOW!
· Always manage expectations- avoid unpleasant surprises. Inform people what to expect in advance. Do not let them find out from other sources that is not from you.
· Attention to details
· Do not make e-mail wars. Verbal or in-person conversation gives opportunities to the counterparts to give reactions/feedbacks. Recap by writing what have been discussed, agreed or even agreed to disagree on. Request for addition/edits if something is misunderstood or not missing in the recaps
· Agree to disagree. Must always have a conclusion.
· Systematic records and feedbacks. Incidence report, coaching/counseling forms.
· Use 21st Technology to make our lives easier. Do not do double job.
In April 2019, Phare arstists and team members went to a learning expedition to a UNESCO World Heritage Site, Prasat Sambo Preikuk and spend quality time together for our biggest staff event of the year for team building and learning. We stayed for 2 nights in Preah Vihear Province in Jambok Hoas Adventure Learning Center.
It was a
great experience and we really did learn about from both the temple and the
activities at the teambuilding learning center. We learn about our roles as
Cambodian artists in the society today looking to the past heritage and pride
as well as the 5 values at the adventure learning center:
Creative solutions! The bigger the problem, the bigger the opportunity for finding creative solutions. For example we started Phare in Siem Reap without money. We survive and succeed. It was a creative solution.
Who are we? We are the sum of our experiences. If not, who are we, what are we really?
Shirley Schmidt: A sexual assault is traumatic. Carol Cabot: I realize that; of course, I do. Shirley Schmidt: Well, if you can lessen your daughter’s pain, why wouldn’t you? Carol Cabot: It works on the brain. For God sakes, the idea that you just take a pill every time something bad happens . . . Shirley Schmidt: That’s bad? Carol Cabot: It’s called life, and you can’t just erase the bad parts. Shirley Schmidt: Why not? Carol Cabot: Our best artists are informed by their pain. Our greatest heroes are born out of adversity. Certainly, if the trauma affects your life, treat it, either behaviorally or with medication. But some miracle amnesia pill, so you have no memory of bad things—what kind of brave new world are we entering into?